- Information that NAPACT collects from you (including Personal Information)
- Cookies and Tracking Technologies on the NPACT Site
- How your information is used
- How your information is shared
- How to manage your Personal Information
- Storage & Security
- Contact information
INFORMATION THAT NAPACT COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)
NAPACT directly collects information when you:
- sign up for an NAPACT user account and create an NAPACT user profile;
- enroll and participate in online courses;
- purchase a product or service (for example, Verified Certificates);
- send email messages to NAPACT(including messages to learner support);
- participate in user surveys; and
- participate in public forums, webinars, and other interactive experiences on the NAPACT Site.
NAPACT also indirectly collects usage information about your visit to the NAPACT Site, as explained in the section below titled Cookies and Tracking Technologies.
NAPACT does not itself collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a purchase on the NAPACT Site, for example a Verified Certificate, you will be directed to NAPACT s third-party payment processor and NAPACT ’s third-party ID verification service provider. If you do not wish to submit the required authentication or payment information, then you will not be able to obtain a certificate via the NAPACT Site.
NAPACT requires your Personal Information only in limited circumstances when you:
- sign up for an NAPACT user account (name, username, email address);
- purchase a Verified Certificate (so that NAPACT s third-party vendor can authenticate your identity) or other product or service (so that NAPACT ’s third-party vendor can process payment);
- participate in remote proctoring or other course facilitation processes (so that NAPACT ’s third-party vendor can monitor and assess the integrity of your course activity); or
- earn a Verified Certificate (the certificate will have your name on it).
To the extent that NAPACT associates the information that NAPACT collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your account profile.
You may voluntarily choose to share additional Personal Information on the NAPACT Site, for example:
- in your NAPACT account profile (and you may display a limited or full profile to other NAPACT Site users);
- in applying for financial assistance; or
- when participating in a course, forum, webinar, or other interactive experience on the NAPACT Site (noting that in some cases, this information is shared with a third party that provides tools or other assistance for the NAPACT Site or a course).
NAPACT encourages you to use discretion before voluntarily sharing additional Personal Information on the NAPACT Site. (If you later choose to delete your NAPACT account, deletion of your Personal Information will be subject to the process and limits outlined below.)
COOKIES AND TRACKING TECHNOLOGIES ON THE NAPACT SITE
- based on your cookie settings, NAPACT tracks information indicating, among other things, which pages of the NAPACT Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;
- NAPACT may log the IP address, operating system, and browser software (including mobile use and device type when you use NAPACT native mobile apps) you used when accessing the NAPACT Site, and NAPACT may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and
- NAPACT may track and collect information from emails that NAPACT sends to you, for example whether you opened the email or clicked on any links from the email.
NAPACT usesCookies and other Tracking Technologies for the following purposes:
- when necessary for system administration, security, and integrity to ensure the NAPACT Site works properly for you. Without these technologies, the NAPACT Site may not function correctly;
- to enable analytics, performance and functionality, to help NAPACT gather information about how visitors use the NAPACT Site and monitor NAPACT Site performance, and to enhance your experience by recognizing and remembering whether you have visited the NAPACT Site before and may have any personal preferences; and
- to support marketing by enabling NAPACT to deliver content relevant to your interests on the NAPACT Site and third-party sites based on how you interact with NAPACT advertisements or content. NAPACT uses “first-party” cookies, which means cookies served by NAPACT , and also “third-party” cookies, which means cookies served by third parties that help NAPACT track this information.
You have some options for managing Cookies and other Tracking Technologies. These include:
- Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notification of new Cookies, and how to disable existing Cookies. If you reject NAPACT ’s Cookies, many functions and conveniences of the NAPACT Site may not work properly.
- Opting-out of certain third-party tracking and advertising: Some of the third parties used by NAPACT for Cookies and Tracking Technologies offer the ability to opt-out from their tracking by following processes described on their websites. A
HOW YOUR INFORMATION IS USED
NAPACT uses information, including Personal Information, to carry out the following purposes:
- Operate and improve the NAPACT Site – This includes creating and improving features that support the NAPACT community and enable NAPACT Site usage at scale. This also includes personalizing the NAPACT Site, so your learning experience is tailored to your interests and needs.
- Create, administer, provide, and teach courses – This includes creating and improving the delivery of massive open online courses and programs on NAPACT . This also includes personalizing courses, so your learning experience is tailored to your interests and needs, and assessing your performance and awarding certificates.
- Offer and improve products and services – This includes enabling you to navigate the NAPACT Site, to enroll and participate in courses and programs on the NAPACT Site, to learn effectively in such courses and programs, and to purchase or obtain products and services on the NAPACT Site such as Verified Certificates.
- Develop and maintain the security and performance of the NAPACT Site – This includes tracking NAPACT Site outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the NAPACT Site.
- Communicate with you – This includes answering your course and platform questions, notifying you of course and NAPACT Site maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of NAPACT , and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.
- Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how learners access and master course materials online, with the goal of improving course outcomes.
- Track NAPACT Site usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners and external audiences.
- Exercise, enforce, and comply with legal rights and obligations – This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of NAPACT, or others, and as otherwise required by applicable law.
NAPACT may also seek your consent for additional uses of information, including Personal Information, and will use it only for the purpose described to you. All use of Personal Information is subject to applicable law.
HOW YOUR INFORMATION IS SHARED
NAPACT shares information, including Personal Information, with third parties for the following purposes:
- With other learners in courses that you take and with other visitors to the NAPACT Site, to create an interactive learning environment, support class participation, and share course information – This includes sharing comments, coursework, or other information or content that you submit to a portion of the NAPACT Site designed for viewing by other class members or for public communication. This also includes providing opportunities for you to communicate with other users who may have similar interests or educational goals, for instance, recommending specific study partners or connecting potential student mentees and mentors. In such cases, NAPACT offers a course in which you enrolled may use all information collected about you to determine who might be interested in communicating with you, but will only provide others your username (for clarity, no disclosure of your real name or email address).
- With employers, government programs, institutions, or other enterprises that sponsor your enrollment in a course for training or other educational purposes – If an entity pays for or otherwise sponsors your Verified Certificate or course participation, NAPACT will share information with the entity as needed to confirm your enrollment, participation, progress, and completion status in that course.
NAPACT may also seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you. In addition, NAPACT may share with the public and with third parties, including but not limited to researchers and business partners, information and Personal Information that is de-identified or aggregated in a manner that does not personally identify you.
HOW TO MANAGE YOUR PERSONAL INFORMATION
Access and correct your Personal Information
Much of your Personal Information is available in your NAPACT account. Your name, email address, and other identifiable profile information is editable through the profile settings in your NAPACT account except as noted below. Your account dashboard lists all current and archived courses in which you have enrolled and includes links to any Verified Certificates you may have earned. The dashboard also contains copies of your answers and other participation and performance in courses. Please contact NAPACT learner support to access and update this or other information. I
- Usernames cannot ever be changed. This is an NAPACT system restriction. Because usernames identify you in courses and elsewhere on the NAPACT Site, NAPACT encourages you to use discretion in choosing your username. If you want to protect your identity, do not use your real name or a name identifiable to you as your username.
- NAPACT does not track or index every time or every place on the NAPACT Site when or where a learner may volunteer Personal Information will be able to help you locate or manage all such instances. NAPACT encourages you to use discretion before volunteering Personal Information on the NAPACT Site.
Restrict or object to the processing of Personal Information
If you want to manage emails and other communications to you, you may update your preferences in your NAPACT account dashboard, follow the steps described in links at the bottom of email messages, or contact NAPACT learner support. You may object to, or request that NAPACT stop, its use of your Personal Information for other purposes by contacting the NAPACT learner support.
Delete account and Personal Information
To request deletion of your NAPACT account and Personal Information, you should click the button labeled “Delete my account” in your NAPACT account settings. Because deletion on the NAPACT system is a permanent action and cannot be reversed, NAPACT may ask you to complete a process that aims to confirm your authority to manage the NAPACT account affected by your request.
With respect to your NAPACT account, NAPACT will permanently:
- deactivate your NAPACT account,
- remove the active profile,
- retire your username, and
- remove you from NAPACT email lists.
With respect to your Personal Information, NAPACT will permanently delete your NAPACT account profile Personal Information from the NAPACT Site.
As noted above, to the extent that NAPACT associates the information that NAPACT collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your NAPACT account profile. By erasing the Personal Information in your NAPACT account profile, the remaining information about your activity on the NAPACT Site will no longer be associated with you, except as noted below.
- Deletion will not apply to historical activity logs or archives unless and until these logs and data naturally “age-off” the NAPACT system.
- NAPACT does not track or index every time or every place on the NAPACT Site when or where a learner may volunteer Personal Information, NAPACT will be able to help you locate or manage all such instances. NAPACT encourages you to use discretion before voluntarily sharing your Personal Information on the NAPACT Site.
- NAPACT will archive course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education.
- NAPACT cannot always delete records of past interactions and transactions. For example, records relating to previous purchases on the NAPACT Site must be retained for financial reporting, audit, and compliance reasons.
- NAPACT will retain and use Personal Information as necessary to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.
NAPACT will retain your Personal Information for as long as your account is active or as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with NAPACT ’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Upon your request that NAPACT deactivate your account and delete your information, NAPACT will follow the process described above, including without limitation archiving your course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education.
STORAGE & SECURITY
NAPACT stores information, including Personal Information, on its own servers. In each case, information may be stored in the United States and in other countries where NAPACT ’s service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that NAPACT may transfer, process and store your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region.
NAPACT controls its own copy of information collected through the NAPACT Site and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. NAPACT uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, NAPACT cannot guarantee its absolute security. While NAPACT works hard to ensure the integrity and security of its network and systems, NAPACT cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.
IfNAPACT learns of a security breach involving its copy of your Personal Information, NAPACT may attempt to notify you electronically so that you may take appropriate protective steps. By using the NAPACT Site or providing Personal Information to NAPACT , you agree that NAPACT can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the NAPACT Site. If a security systems breach occurs, NAPACT may post a notice on the NAPACT homepage (www.napact.org) or elsewhere on the NAPACT Site and may send an email to you at the email address associated with your NAPACT account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.
If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that NAPACT maintains about you, please contact us at firstname.lastname@example.org. You may also write to us at: GLOSSARY
Cookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the NAPACT Site or in an email communication back to NAPACT or the authorized third party that served the cookie. NAPACT or third parties may also use Flash cookies.
NAPACT Site consists of all content and pages located within the NAPACT.org web domain and all NAPACT mobile applications.
Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you.
Tracking Technologies are web beacons, clear gifs, pixels, and similar technologies that are also unique identifiers used to track your online activity but are not stored on your device.
Verified Certificate is a virtual certificate that shows that you have successfully completed your NAPACT course or program and verified your identity using your webcam and your acceptable form of photo ID.
January 10, 2019